eHelpQ. Where can I find a person's telephone extension?
A. You can obtain a person's telephone extension via the Campus Telephone Directory:
http://www.csupomona.edu/cgi-bin/intranet/ldap_search.pl (link opens in a new window)
You can also find a person's telephone extension by typing in his/her name in the "Find Contact" box on your Outlook toolbar (top, near the center).
Q. Why doesn't my phone connect to other State Agencies?
A. The campus is not on CALNET. You must dial the public number.
Q. How do I place a call outside of the 909 area code?
A. To place a call outside of the 909 area code:
To place an international call:
To place a call within the 909 area code:
To place a call to another on-campus phone number:
Note: The permitted calling area for campus phones varies, and may be restricted to on-campus, local or U.S. only phone numbers.
Q. How do I connect to other state agencies?
A. You must dial the full public telephone number; the campus is not on CALNET.
Q. How do I program Auto Dial buttons?
A. Note: Only multi-appearance phone terminals have Auto Dial buttons. These buttons can be programmed via the phone.
To program Auto Dial buttons:
Q. I'm having problems retrieving my voicemail messages. What should I do?
A. First check to see if your phone has been forwarded to another number. To cancel call forwarding, Dial #2. If you are still experiencing problems, call X6900.
Q. Where do I report problems with my phone connection?
A. If you are experiencing problems with your phone connection, call X6900.
Q. How do I program Auto Dial buttons?
A. Note: Only multi-appearance phone terminals have Auto Dial buttons. These buttons can be programmed via the phone.
To program Auto Dial buttons:
This page was last updated on August 1, 2008.
