Contents
Cal Poly Pomona

Welcome to the Help Desk Portal

Help Desk List

Cal Poly Pomona Help Desk (I&IT)

BroncoPasswords Computer Accounts (Users and Groups) Email Account Questions Mailman Lists Wireless Set-up Network Requests I&IT Managed File Services Licensed Software Blackboard Application Support
I&IT Managed Classroom/Lab Support

Go to eHelp for 24/7 self-service at:
http://www.csupomona.edu/~ehelp/

 

Go to the Cal Poly Pomona Help Desk now at:

http://www.csupomona.edu/~ehelp/endusersupport/whd.shtml

Academic Affairs Help Desks - Faculty and Staff Only

Desktop/Laptop Support (e.g. setup, troubleshooting, antivirus, relocation) Academic Affairs Local Server Support
Academic Affairs Application Support Email Set-up/Troubleshooting

Central Academic Affairs:

List of supported Central Academic Departments, including the Provost’s Office:

http://academic.csupomona.edu/academic/division.aspx

Go to the Central Academic Affairs Help Desk now at:

http://academic.csupomona.edu/techsupport/

 

Academic Affairs:

Go to the College of Letters, Arts and Social Sciences (C.L.A.S.S.) Help Desk now at:

http://www.class.csupomona.edu/support.shtml

Go to the College of Science and the College of Education and Integrative Studies (C.E.I.S.) Help Desk now at:

http://www.csupomona.edu/~ehelp/endusersupport/whd.shtml

Go to the College of Science Help Desk now at:

http://sci.csupomona.edu/it/

Go to the University Library Help Desk now at:

http://support.library.csupomona.edu/servicerequest

For The Collins College of Hospitality Management, use the Cal Poly Pomona Help Desk:

http://www.csupomona.edu/~ehelp/endusersupport/whd.shtml

For all other Academic Colleges (College of Agriculture, College of Environmental Design, College of Business, College of Engineering, contact your local campus tech. This info can be found at the following link:

http://www.csupomona.edu/~ehelp/techs.html

Administrative Affairs Help Desk - Faculty and Staff Only

Desktop/Laptop Support (e.g. setup, troubleshooting, antivirus, relocation) Administrative Affairs Local Server Support Administrative Affairs Application Support Email Set-up/Troubleshooting PeopleSoft Security and Support
Training

Go to the Administrative Affairs Help Desk now at:

http://www.csupomona.edu/~aais/service_requests.htm

Student Affairs Information and Technology Services (SAITS) - Division of Student Affairs Staff Only

Student Affairs Information & Technology Services, commonly referred to as SAITS (pronounced "say-its"), is responsible for supporting the internal information and technical support functions of the departments of the Division of Student Affairs:

Desktop/Laptop Support (e.g. setup, troubleshooting, antivirus, relocation) Student Affairs Local Server Support
Student Affairs Application Support Email Set-up/Troubleshooting

SAITS home page:

http://www.dsa.csupomona.edu/saits/default.asp

List of supported Student Affairs departments:

http://dsa.csupomona.edu/division/departments.asp

Go to the Student Affairs Information & Technology Services Help Desk now:

http://dsa.csupomona.edu/saits/help.asp

 

This page was last updated on September 15, 2009.

  Did you find what you were looking for?