If eHelp does not provide solutions to your questions or problems, the I&IT Help Desk can be contacted for further assistance. The Help Desk is located in Building 1, room 100. Telephone number 909 869-6776; E-mail address HelpDesk@csupomona.edu. Office hours: Monday-Thursday: 7:30 a.m. to 9:00 p.m. Friday: 8:00 a.m. to 5:00 p.m., excluding state holidays.
The goal of I&IT Help Desk is to resolve customers' questions and problems quickly, accurately and consistently, implementing a high-quality standardized solution procedure. Questions or problems that cannot be resolved by the I&IT Help Desk staff will be referred to a specialist within the I&IT Division. A reference number may be given to you to ensure accurate Help Desk management in tracking the status of your questions or problems.
Location: Building 1 Room 100
Telephone: (909) 869-6776
Email: HelpDesk@csupomona.edu
Web site: http://www.csupomona.edu/ehelp
Monday-Thursday: 7:30 A.M. to 9:00 P.M.
Friday: 8:00 A.M. to 5:00 P.M.
I&IT Help Desk Request Form
Administrative Account Request Form (PDF document)
This page was last updated on October 25, 2007.